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FAQs

When will you be getting more of the ".........." in stock?


All our vintage items are one off pieces from the 60's right up till the 90's! So once these items have sold, they are gone forever - but that's the fun of vintage! We do occasionally get similar items in stock so make sure you keep an eye out.


Our in house collection of clothing is all handmade in our studio using ethically sourced fabrics. We usually produce a run of these but can't always restock as fabrics are limited. If there is something you just have to have then feel free to get in touch and we will try our best to find what you're looking for.


When do you add new stock?


We list new pieces every Sunday, Tuesday and Thursday at 6pm GMT. Sometimes we might miss a day or two, but it doesn't happen too often. So if you don't want to miss out on that 90's slip dress or 70's crochet dress, then make sure you check the site on those days.


Why do you only offer store credit for returned items?


We only offer returns in exchange for store credit. This is due to the nature of our business and all of our items being one offs. We put a lot of effort into photographing items and listing them on our site. So when things are returned, we unfortunately have to do the whole process again which is very time consuming.


For more info on our returns policy, please click here.


How long will it take for my order to arrive?


We aim to dispatch all orders within 3 working days but we are a one woman business so when things get super busy, we might take a little longer. We do offer express delivery to UK customers which will make your order a priority and will be with you by the next day.


For more info on our delivery options, click here.


I'm a photographer/model, can we work together?


Sure! We love collaborating and are always looking to work with new people. If you think your work/look will fit with us then please get in touch by clicking here or emailing us at contact@shoptigerseye.com